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  • 1. General
  • 2. Sales
  • 3. Service Maintenance
  • 4. Accesories
  • 5. Genuine Parts
  • 6. Warranty
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  • 1. Can I get a replacement vehicle while my vehicle is under repair?
     

    Hong Leong Yamaha Motor Sdn Bhd does not provide such services. Only Hong Leong Yamaha Motor Authorised Dealer could offer an assistance for replacement vehicle based on the availability of vehicles in the dealership.

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  • 2. Which fuel is recommended by Yamaha, RON95 or RON97?
     

    Both RON95 and RON97 are compatible for all Yamaha models.

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  • 3. Can I fill up petrol from different brand of petrol or I have to stick to the same brand of petrol?
     

    You may select any fuel brands of your choice.

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  • 4. I would like to know the second hand market value for my vehicle. Can Hong Leong Yamaha Motor Sdn Bhd provide such information?
     

    Hong Leong Yamaha Motor Sdn Bhd is a manufacturer and unable to provide such assistance. Used Car Dealers, Insurance Panel and Banks will be able to assist you to evaluate the second hand market value of your vehicle.

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  • 1. Do you have all models shown on your website available at any of the showrooms for viewing?
     

    The availability of models for viewing and test drive may vary from one dealer to another. Please contact the nearest Yamaha Authorised Dealer to enquire on the availability of your preferred model. Our Dealers

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  • 2. Does Hong Leong Yamaha Motor Sdn Bhd provide trade-in service?
     

    Hong Leong Yamaha Motor Sdn Bhd does not offer any Trade-in services. However, for your convenience, our Hong Leong Yamaha Motor Authorised Dealers may be able to assist you on this matter. Our Dealers

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    Viewed 19 Times
  • 3. How long is the waiting period after the order has been placed?
     

    The lead time for delivery vary from one model to another. Your Sales Advisor will be able to advise whether or not there are any stock vehicles available for your preferred model and confirm the estimated delivery date. Our Dealers

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  • 1. What is the service interval for Yamaha Motor?
     

    Service intervals will be as per the "Preventive Maintenance Service Schedule' (PMSS) which is stipulated in your Owner's Manual. Please refer to your preferred dealer for further information. Our Dealers

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  • 2. Can I send my vehicle for service/ repair at different dealers?
     

    You may service/ repair you vehicle at any Yamaha Motor Authorized Dealers. Our Dealers

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  • 3. Can I claim my Free Service if I fail to service my vehicle on time?
     

    The Free Service Promotion is only applicable to vehicle that adhere to the 'Preventive Maintenance Service Schedule' (PMSS) .

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  • 4. Do I have any options of choosing the engine oil for service?
     

    it is advisable to use Yamaha's quality formulated engine oil (YAMALUBE).

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  • 5. Will it affect my vehicle's engine if I switch from Fully Synthetic Oil to Mineral Oil or vice versa?
     

    There will be no adverse effect to your vehicle's engine, however we would recommend you to use the recommended grade specified in your Owner's Manual for your manual check.

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  • 6. Where can I obtain the price of engine oils?
     

    Please refer to our authorised dealers for the prices of engine oils. Our Dealers

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  • 7. I would like to know what parts will be replaced at each service interval and what is the price for each item?
     

    Our authorised dealers will be able to explain to you in detail of the requirements for each service interval .Our Dealers

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  • 1. Why are Yamaha Motor Genuine Part usually higher-priced than non-genuine ones?
     

    Every genuine part is a product of continuous research and development to ensure utmost reliability for your Yamaha motor. Unlike non-genuine parts come with better quality and warranty from Yamaha motor. That's why every genuine part offers the best value for your motorcycles.

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  • 2. What is the advantage of using Yamaha Motor Genuine Parts?
     

    You will enjoy 100% quality and performance with the same parts used to manufacture your vehicle.

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  • 3. Do Yamaha Genuine Parts come with warranty?
     

    All parts purchased at any Yamaha motor Authorised Dealer come with a 6-month / 10,000kM warranty and 12- month / 20,000 KM warranty for batteries (whichever comes first). However, warranty is not applicable to consumption parts.

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  • 4. Is there a way to tell if the part is genuine or non-genuine?
     

    Some non-genuine parts are made and imitated exactly as per genuine parts which is hard to tell with the naked eye. The best way to avoid purchasing non-genuine parts is to get them and have them installed at any Yamaha motor Authorized Dealer itself.

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  • 5. How will I know if a particular spare part needs changing?
     

    Your Service Advisor will be able to inform you beforehand if a part needs to be replaced. You may also refer to your Yamaha Motor's Service Booklet Schedule or consult our friendly Service Advisors for more details.

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  • 6. Can I buy a specific spare part and install it myself?
     

    It is recommended to have parts installed by a trained and qualified Yamaha motor Technician. After all, these parts come with a warranty, so installing it yourself may void the manufacturer's warranty.

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  • 7. Where can I purchase Yamaha Genuine Parts?
     

    Yamaha Genuine Parts can be purchased from any Yamaha Authorized Dealers . Our Dealers

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    Viewed 25 Times
  • 8. Can I purchase the spare parts from an outside distributors?
     

    Yamaha Genuine Parts can only be purchased from any Yamaha Motor Authorized Dealers. Our Dealers

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  • 9. I'm riding an old Yamaha Motor model. Does Yamaha Motor Authorized Dealer carry parts for old model?
     

    Yamaha motor Authorized Dealer may have parts for your old Yamaha motor model. Just consult our friendly Service Advisors for assistance. Our Dealers

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  • 10. Can i purchase the spare parts directly from Hong Leong Yamaha Motor Sdn Bhd?
     

    Yamaha Motor Genuine Parts can only be purchased from any Yamaha Motor Authorized Dealers. Our Dealers

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  • 1. What is the warranty period for Yamaha vehicles?
     

    Warranty period for your vehicle is as stipulated in your Warranty and Service Booklet.
     
    Important notice: Warranty will be applicable if regular preventive maintenance is performed as per required intervals by any Yamaha Motor Authorized Dealers.

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  • 2. What are the items covered under warranty?
     

    Important notice: Warranty will be applicable if regular preventive maintenance is performed as per required intervals by any Yamaha Motor Authorized Dealers.

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  • 3. What is the warranty period for the replacement Spare Parts on my vehicle?
     

    Refer to Owner's Manual at your manual check. However, warranty is not applicable to consumption parts.

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  • 4. Will my warranty be void if I service my vehicle at a non-authorized dealer?
     

    Yamaha Motor's warranty is only applicable when service maintenance and repair are carried out by Yamaha Motor Authorized Dealers as per the required intervals.

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  • 5. Do I have to send my vehicle for repairs under warranty at the dealership where it was originally purchased?
     

    Warranty repairs can be performed at any Yamaha Motor Authorized Dealers.

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  • 6. Can I modify my vehicle without affecting its warranty coverage?
     

    Modification is not recommended as it may affect the performance of the vehicle and probably lead to safety issues. In addition, unauthorized modification on your vehicle may result in the warranty of your vehicle to be void.

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  • 7. Is the warranty coverage transferable between owners?
     

    Warranty coverage is transferable between owners, subject to the following conditions:
     
    1.Provided the vehicle is still within warranty period at the time of the sale.
    2.Regular service intervals are performed at any Yamaha Motor Authorized Dealers.

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    Viewed 13 Times
  • 8. I have lost my Warranty and Service Booklet Manual. Where can I get a new one?
     

    You may request for a replacement through our Yamaha Motor services centre. Our Address

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